Field Service Representatives
Do you want to make a positive difference in the healthcare space? As a Daniels’ Field Service Rep you will get the chance to positively impact the daily lives of clinicians. Learn more about our open roles and start your career today.
What does a career at Daniels Health look like?
Our Field Service Team supports effective waste stream management for our healthcare partners.
As a Field Service Representative (FSR) for Daniels Health, you are an integral team member working inside the four walls of a customer’s large facility. This role provides direct support to our customers and ensures they are using safe and efficient medical waste disposal practices. FSR’s make a significant impact to our partners by providing customer-centric service while collecting valuable data on the efficacy of the Daniels’ containment system being used to manage medical waste. Without an FSR, somebody has to break out of their normal role to change out containers or contact somebody to do that. We are trying to prevent any breakage in the clinical staff norm. If you are looking for a position that will open up a long-term career path, this is it. This responsibility allows you to learn the intricacies of healthcare waste management and provides you the tools to grow within the Daniel’s team.
In this role, think of yourself as the guardian of all Daniels’ medical waste containers used in a customer space: you will routinely inspect fill level, placement, and proper usage to ensure optimum efficiency. When container count begins to run low, it will be your duty to submit replenishment orders for the hospital prior to their next service date – ensuring all their healthcare waste management needs are met. This essential service directly impacts the ability of clinicians to safely and promptly dispose of medical waste – performing this role is key to reducing infection risk, injury, and labor. The ideal candidate will have a strong track record in customer-service related roles with the ability to communicate with multiple stakeholders. They should be equipped to work in an autonomous environment and deliver Daniels high standards of service. Our business is not a fit for everyone, but if what we stand for excites you, we would love to connect with you. If you do not find a job of interest, you can simply submit your resume for general consideration.
If a field service position sounds like something you’d be interested in, read this blog post from one of our Field Service Managers.
Does a field service role sound interesting to you?
Below you can learn more detail about the role, what is required, and what a day in the life of a Field Service Representative looks like…
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Ready to start your journey with us?
Supporting our clinicians…
Field Service Representatives have a direct hand in how successful a facility is. The metric for success is how well the FSR can maintain the facility’s sharps level by taking a holistic approach to understanding the opportunities for optimization. We are the eyes, ears, and hands in the facility’s waste stream management. I am dually impressed with the Daniels mission and the ingenuity required to find new ways to do things that are seemingly well established. The American market and clinicians deserve to be using something that is modern and tailored to meet their needs.
Griffin DuBrule
Field Service Manager
My Journey…
My journey began in 2009 as Field Service Manager and within 18 months expanded to include five other regions. My favorite part of the journey has been helping build the foundation for long-term company success. Every day we are writing the standards and establishing the building blocks for generations to follow. As a company culture, we are a family! We think as one, act as one, learn as one, and succeed as one. We recognize ‘unique’ and empower talents and abilities to come together to help achieve our common goal – “Making Healthcare Safer”.
Chris Macke
National Rollout Manager
