Daniels + Medigreen
Better Together
Effective October 1st 2022, Daniels Health began the transition to service and management of all Medigreen Waste Services’ medical waste contracts. After serving the Southeast for over a decade, Medigreen decided to expand their services and footprint through a partnership with Daniels Health. Daniels Health is recognized for their service excellence within the acute and non-acute healthcare care arena. Our Mutual commitment to you is first and foremost making the change as seamless as possible in a way that will elevate your customer experience. Below is our first step to a healthy partnership – clear lines of communication! Please download our communication tree as it details how to reach key departments based on any issue or query.
DOWNLOAD OUR COMMUNICATION TREE
What will change for you?
NEED A PICKUP?
If you would like to schedule a pick-up or have questions about your regularly scheduled pick-ups, please call 800 652 9203 or e-mail customerservice@medigreenwaste.com.
SERVICE FREQUENCY CHANGES
If you need to change the frequency of your service or make changes to your standard schedule, our customer excellence team will be able to help schedule this for you. Please call 800 652 9203 or e-mail customerservice@medigreenwaste.com
PRICING & CONTRACT CHANGES
Your current Medigreen contract terms and pricing will not be affected. If you would like a new contract with Daniels, our dedicated sales team will be able to talk you through options. Please call 407 378 1805 or e-mail usa@danielshealth.com
PAYING YOUR BILL
All invoices will be issued via email by Daniels Health starting October 1. Get details on how to pay your bill here. If you have questions about your invoice, please call 888 952 5580, email care@danielshealth.com.
LOCATING YOUR MANIFEST
All manifests with service prior to Oct 1st 2022 can be accessed via Greentrack using your account login information. Following Oct 1st 2022 you will receive a physical manifest at time of service, should you need another copy please call 800 652 9203 or email customerservice@medigreenwaste.com.
TRAINING AND EDUCATION
Access your compliance trainings through the compliance portal link using your account login. To request additional credits or set up compliance training access email care@danielshealth.com.
Change doesn't
have to be hard
You signed up with Medigreen Waste Services for a reason... and we are committed to not only upholding the exact services that you engaged when you signed your contract, but to also provide you with a superior level of service, scalability and ease of doing business.
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We’re passionate about creating solutions that solve modern healthcare challenges. Through our partnership we will provide you access to our industry-leading Sharpsmart sharps safety systems and other infection-reduction waste containment and waste minimization solutions.
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We’re committed to making all interactions with Daniels very simple and very human. We pride ourselves on truly serving healthcare, and this requires a level of agility, resourcefulness and “nothing is impossible” thinking. We are confident you will grow to quickly love our Customer Excellence team, they are here to support and make your life easier! Get to know our team here.
- We Service; We Partner: Our Contract is with you, our people are the friendly humans you talk to, our trucks and our drivers complete your services. It's all us!
If there is something we can help you with as we transition your billing and services, please reach out to our Customer Excellence team.
We're all looking forward to meeting you!
Our Approach to Medical Waste Management
All Healthcare Facilities
All Waste Streams
Flexible Scheduling
Education Resources
Clinically Educated Staff
