Frequently Asked Questions

Do they work with on site staff?

The FST typically works very closely with the EVS Department as they field the calls/emails for full containers in our absence, facilitate the physical changes (Premium accounts), and can often times be the department that makes or breaks our success at any given account. FSTs also develop key relationships with Nursing to provide continual education, proper waste segregation, create open line of communication to align expectations with actual results, etc.

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