Onboarding and Change Management

Undergoing a vendor change is a strenuous process, see how our expert implementation team can make the transition to a new medical waste management program easy, no matter the size of your hospital system.

Circle ShapingFuture Onboarding USA LineHospital BorderWe Make Change Easy

Hospital transitions succeed when they are planned early, owned clearly, and executed with discipline. Daniels starts with thorough site assessments to blueprint requirements in advance, then builds a rollout plan around your workflows, stakeholders, and timelines.

From there, a dedicated account manager and clinical education expert work alongside your teams to anticipate challenges, tailor training for clinicians and EVS, and reinforce best-practice protocols through the change. Our installation and implementation team coordinates stock, logistics, and the transition from incumbent services, while hospital and Daniels leadership stay aligned through defined KPIs, milestones, and performance review checkpoints.

A Recent Rollout at Penn Medicine

12
Hospital Locations
300
Offsite Locations
15,150
Waste Containers Installed

Our Process

Site Assessments

Discovery meetings, ward walks, and container mapping to outline needs, examine workflows, and identify opportunities.

Daniels Days

On-site educational sessions to educate staff, answer questions and ensure everyone feels prepared for change.

Scheduling

Clearly defined and mutually agreed-upon timelines are established to minimize disruption to patient care.

Install

Specialists walk each ward and determine optimal container locations in collaboration with your team. Compliance education is conducted during this stage.

Service

Logistics, collection and delivery plans are established, with the system’s dedicated Account Manager and Field Service Manager running point.

Optimization

Ongoing audits, reporting and rightsizing ensure continuous improvements in cost, safety and compliance.

Seamless Installations

Every Daniels waste management program installation is mapped, prepped and executed by our experienced specialist rollout teams. Watch to see how we install our solutions without disrupting patient care.

Prepared for Every Contingency

As we all know, in healthcare, unexpected challenges can pop up, from supply chain disruptions to vendors pulling service early. Daniels predicts and plans upfront to combat these challenges. With contingency stock across all our nationwide plants, emergency staffing capabilities, and a proven ability to accelerate timelines, we deliver uninterrupted medical waste services in the most high-pressure transitions.

Proven in Practice

Proven, smooth and efficient Implementation results.

  • UNIVERSITY OF VIRGINIA HEALTH

    When a catastrophic fire disrupted supply of single-use containers, UVA needed a partner who could step in and mobilize quickly. Daniels delivered a complete vendor transition in just three weeks, receiving a flurry of positive staff feedback on safety, cleanliness, and flexibility.

    Read the case study
  • NEW YORK PRESBYTERIAN

    Faced with labor shortages and an incumbent vendor pulling services early, NYP partnered with Daniels, looking for a smooth, expedited multi-site rollout. With contingency stock, an expert team, and proactive planning, the transition was seamlessly executed across 10 facilities.

    Read the case study
  • FRESENIUS

    After a successful trial, Daniels was awarded the first 300 Fresenius clinics in May 2023 across Florida, Minnesota, Wisconsin, and Michigan. With disciplined change management, we scaled to about 250 monthly installations with zero disruption. Over several years, that approach has supported rollout to 2,000+ sites.

    Read the Case Study

Seamless Multi-Site Vendor Transition

The Challenge
A major health system faced time pressure, staffing constraints, and the risk of an incumbent vendor reducing service early across multiple hospitals.

Daniels Approach
Daniels deployed a dedicated project manager and cross-functional transition team, staged contingency inventory, coordinated install sequencing across sites, and aligned hospital and Daniels leadership through a structured rollout plan and escalation paths.

The Outcome
A smooth, accelerated transition across 10 facilities with no disruption to daily operations, backed by proactive planning, on-site support, and clear accountability from day one.

Ready to make change easy?

Partner with Daniels for a seamless transition of your hospital waste management program that prioritizes safety, compliance, and making the lives of your staff and patients easier. Connect with our team today to start building your tailored implementation plan.