Field Service Representatives
Do you want to make a positive difference in the healthcare space? As a Daniels’ Field Service Rep you will get the chance to positively impact the daily lives of clinicians. Learn more about our open roles and start your career today.
What does a career at Daniels Health look like?
Our Field Service Team supports effective waste stream management for our healthcare partners.
As a Field Service Representative (FSR) for Daniels Health, you are an integral team member working inside the four walls of a customer’s large facility. This role provides direct support to our customers and ensures they are using safe and efficient medical waste disposal practices. FSR’s make a significant impact to our partners by providing customer-centric service while collecting valuable data on the efficacy of the Daniels’ containment system being used to manage medical waste. Without an FSR, somebody has to break out of their normal role to change out containers or contact somebody to do that. We are trying to prevent any breakage in the clinical staff norm. If you are looking for a position that will open up a long-term career path, this is it. This responsibility allows you to learn the intricacies of healthcare waste management and provides you the tools to grow within the Daniel’s team.
In this role, think of yourself as the guardian of all Daniels’ medical waste containers used in a customer space: you will routinely inspect fill level, placement, and proper usage to ensure optimum efficiency. When container count begins to run low, it will be your duty to submit replenishment orders for the hospital prior to their next service date – ensuring all their healthcare waste management needs are met. This essential service directly impacts the ability of clinicians to safely and promptly dispose of medical waste – performing this role is key to reducing infection risk, injury, and labor. The ideal candidate will have a strong track record in customer-service related roles with the ability to communicate with multiple stakeholders. They should be equipped to work in an autonomous environment and deliver Daniels high standards of service. Our business is not a fit for everyone, but if what we stand for excites you, we would love to connect with you. If you do not find a job of interest, you can simply submit your resume for general consideration.
If a field service position sounds like something you’d be interested in, read this blog post from one of our Field Service Managers.
Does a field service role sound interesting to you?
Below you can learn more detail about the role, what is required, and what a day in the life of a Field Service Representative looks like…
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Ready to start your journey with us?
Supporting safety and efficiency…
As Executive Director of Field Service, I’m proud to lead a customer-facing team that works inside the 4 walls at our customer sites daily. Daniels Health is an innovative company that has disrupted the marketplace since its founding and continues to be a disruptor to this day with our ever-evolving approach to safety in healthcare. The Field Service team plays a critical role in improving safety and efficiency by educating customers and driving process improvements from their experience in the field. I’m extremely proud to lead this team and be part of Daniels’ continued growth and future.
Erik Haslinger
Executive Director of Field Service
Making an impact…
Working at Daniels Health presents new and exciting challenges every day. Whether it’s managing a growing team of leaders, onboarding new customers, or supporting our current customers in the field, the opportunities for learning and development are endless! We have a passionate team of experts in every area of the business that provide the best product, service, and knowledge for our rapidly expanding customer base. Working with such talented teams to make such an important impact on our customers will prove to be of lifelong value towards my personal and professional goals!
PJ Vesper
Regional Field Service Manager
Taking ownership…
I joined the Daniels Pride in 2009 and it has been a long and eventful journey! When I was first hired, my manager told me something that I will always remember; he wanted me to take ownership of the facilities I serviced. Doing so has made me more accountable for my performance and has helped me instill trust in my customers. As a Lead Field Service Representative, I continue to pass this same advice on to newly hired service representatives. Customer trust can be difficult to earn, but once you do, it is an invaluable asset that goes a long way.
Tom Doyle
Lead Field Service Representative
